The Fleet Manager Certificate Program
The Certificate of Fleet Management course is temporarily unavailable for maintenance. We apologize for any inconvenience and appreciate your understanding. We’re working diligently to improve the course, and expect to have it available again in mid-2025.
The Fleet Manager Certificate Program is designed to empower a range of employees with the knowledge and skills needed to lead high-performance operations. Through a blend of operational insights, leadership development, and communication strategies, this program will equip you to excel in your role by gaining insights into operational excellence, driver performance, and safety best practices.
Intended for:
Program Description
To earn your Certificate of Fleet Management, users must complete 8 modules and pass assessments based on the information covered in each of three sections:
Overview: This part takes approximately 60-minutes to complete and contains three individual modules focused on an overview of fleet management and associated business aspects, the role of the fleet manager as a leader, and leadership and communication skills.
Included Modules
- Introduction and the Business Aspects
- The Role of the Fleet Manager as a Leader
- Leadership and Communication Skills
Key Takeaways:
- The role of the fleet manager as leader
- Define metrics that are critical to the success of the fleet manager
- Explain important leadership skills that fleet managers need to develop
- Identify challenges that leaders face and how they can overcome these to affect change
Overview: This part takes approximately 60-minutes to complete and contains three individual modules focused on developing the fleet manager’s skills and knowledge for running a high-performance operations department, examining how to set expectations, and the steps to utilize structured coaching to improve driver performance.
Included Modules
- Development of the Fleet Manager
- Setting Expectations for Driver Performance
- Structured Coaching to Improve Performance
Key Takeaways:
- Describe best practices to enhance performance
- Explain the process to set expectations
- Explain the qualities of an effective coach
Overview: This part takes approximately 60-minutes to complete and contains two individual modules focused on how to effectively communicate with drivers based on behavioral traits and an overview of the importance of safety as it relates to the trucking industry.
Included Modules
- Applying Behavioral Management to Driver Management
- Safety & Compliance (NEW)
Key Takeaways:
- Improve your ability to understand your drivers
- Apply behavioral knowledge to operations practice
- Explain the importance of safety in the trucking industry
- Describe key issues in truckload safety and security
Access this program
Earning the Certificate of Fleet Management (CFM) designation is as easy as 1, 2, 3.
1. Purchase via TCA’s Learning Center – Enrollment is not available at this time
2. Complete 8-session program at your own pace, on your own time.
3. Pass the required assessments after each module
Please direct any questions you may have to Elizabeth Nicholson, Director of Education, at enicholson@truckload.org.
Testimonials
