Newsroom

September 10, 2026
1:00 PM – 2:00 PM Eastern Time
1 of 4: Smarter Operations. Better Margins. A Best Practices Series for Mid-Size Carriers

AI is no longer just a futuristic buzzword—it is actively reshaping how nimble carriers outpace the competition. This session cuts through the noise to deliver a practical introduction to artificial intelligence and automation in trucking. We will define what an AI “agent” actually is—from voice bots that handle driver check-ins to backend software that automates mundane tasks—and show you how progressive carriers are leveraging them right now to protect margins.

Key Takeaways:

• Understand the operational difference between basic software integrations and true embedded, data-driven AI.
• Learn what an AI agent is and how it can automate manual customer service, accounting, or dispatch workflows.
• Discover actionable strategies on whether to build simple automation tools internally or partner with a third party.

Speakers

MODERATOR:
Steve Phillips
TPP Facilitator
Truckload Carriers Association

Panelists:
Mark Hill
CEO
PCS Software

TBD

Registration is free for members, thanks to PCS Software!