The Fleet Manager Certificate Program

Show commitment to your career by gaining further knowledge of what it takes to be a highly effective leader for your operation. Truckload Academy, in its continuing commitment to the professional development of members and the industry at large, presents The Fleet Manager Certificate Program. Gain the continuing education you seek and the professional designation which shows your proven dedication to excellence.

Intended for:

  • Fleet Managers
  • Driver Managers
  • Dispatchers
  • Managers of Operations
  • Customer Service Representatives
  • Planners
  • Front-Line Multi-Taskers
  • Managers of Front-Line Managers
  • Drivers

Program Description

To earn your Certificate of Fleet Management, users must complete 8 modules and pass assessments based on the information covered in each of three sections:

Overview: This section of the module takes approximately 60-minutes to complete and contains three individual sessions focused on an overview of fleet management and associated business aspects, the role of the fleet manager as a leader, and leadership and communication skills.

Included Modules

  1. Introduction and the Business Aspects
  2. The Role of the Fleet Manager as a Leader
  3. Leadership and Communication Skills

Key Takeaways:

  • The role of the fleet manager as leader
  • Define metrics that are critical to the success of the fleet manager
  • Explain important leadership skills that fleet managers need to develop
  • Identify challenges that leaders face and how they can overcome these to affect change

Overview: This section of the module takes approximately 60-minutes to complete and contains three individual sessions focused on developing the fleet manager’s skills and knowledge for running a high-performance operations department, examining how to set expectations, and the steps to utilize structured coaching to improve driver performance.

Included Modules

  1. Development of the Fleet Manager
  2. Setting Expectations for Driver Performance
  3. Structured Coaching to Improve Performance

Key Takeaways:

  • Describe best practices to enhance performance
  • Explain the process to set expectations
  • Explain the qualities of an effective coach

Overview: This section of the module takes approximately 60-minutes to complete and contains two individual sessions focused on how to effectively communicate with drivers based on behavioral traits and an overview of the importance of safety as it relates to the trucking industry.

Included Modules

  1. Applying Behavioral Management to Driver Management
  2. Safety & Compliance (NEW)

Key Takeaways:

  • Improve your ability to understand your drivers
  • Apply behavioral knowledge to operations practice
  • Explain the importance of safety in the trucking industry
  • Describe key issues in truckload safety and security

Access this member Benefit or Purchase

Earning the Certificate of Fleet Management (CFM) designation is as easy as 1, 2, 3.

1. Purchase
2. Complete 8-session program
3. Pass the required assessments after each module

The Fleet Manager Certification Program allows unlimited users at your company to complete the program at their own pace.

Take advantage of this complimentary member benefit today and enroll your entire team by clicking here.

Nonmembers can access to this content at $399 per month. Click here to begin the enrollment process today or call (866) 530-2430.

Radio Nemo Show Segment

On February 12, during TCA’s monthly Dave Nemo Show segment, radio host Jimmy Mac talked with Christenson Transportation’s Don Christenson and TCA’s John Lyboldt about all things CFM program.

Listen to the segment.