From Reactive to Proactive: A Liability-First Approach to Driver Behavior and Video Intelligence

Protecting your company from liability isn’t about reacting faster after an incident—it’s about preventing the incident from becoming a claim in the first place.
In this session, Alex Perreault, Director of Product Solutions at Konexial and risk management expert, Greg Whisenant, will show how fleets are using AI-powered video and connected safety technology to shift from reactive incident response to proactive risk management. By surfacing only the moments that matter on the road, AI enables safety teams to focus on meaningful coaching instead of reviewing thousands of video clips—reducing administrative burden while improving driver performance.
We’ll also cover why side-camera coverage matters for both risk visibility and incident clarity, and how AI can reduce false alerts and review time—turning “thousands of clips” into a manageable set of coachable events your team can address quickly.
Finally, we’ll connect the dots between coaching and retention: drivers stay longer when expectations are clear, feedback is fair, and coaching is targeted (not punitive).
You’ll leave with a practical framework to reduce liability exposure, lighten the safety team’s workload, and build a driver coaching culture that sticks—powered by a connected AI platform approach.
Attendees will learn:
- Spot leading indicators of liability before an incident occurs
- How AI studies driver behavior and can not only help in coaching, but reduce administrative time reviewing video and false positives
- Structure coaching that improves behavior while supporting retention
- Improve incident documentation for faster, cleaner claims response
Speakers
Greg Whisenant
Risk Manager
City of Chattanooga
Alex Perreault
Director of Product Solutions
Konexial
Thanks to Our Sponsor, Konexial!
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